Effective Date: 20 March 2025
Last Updated: 15 September 2025
This Privacy Policy explains how Mummkid collects, uses, stores, and protects your information when you visit our website or place an order for children’s clothing, toys, and accessories. By using our services, you agree to the practices described below.
1) Scope
What this policy covers: Our website, order/checkout forms, customer support channels, email, and WhatsApp.
What it doesn’t cover: Third-party websites or services we do not control.
2) Information We Collect
Personal information: Name, email address, phone number, billing and shipping address.
Order and payment information: Order details, transaction identifiers, payment status. Sensitive card/UPI data is handled by payment gateways; we do not store card numbers or CVV.
Device and usage data: IP address, device type, browser type, pages visited, session timestamps, referral pages, basic analytics.
Cookies and similar tech: Used for session management, cart retention, preferences, analytics. You can control cookies in your browser; features may be limited if disabled.
3) How We Use Your Information
Order fulfillment: Process, ship, and deliver your purchases; send confirmations and invoices.
Support & service updates: Answer queries, provide status updates, resolve issues.
Improvement & security: Enhance site performance, usability, and protect against fraud/abuse.
Personalization (optional): Recommend products and offers with your consent where required.
Legal & compliance: Meet tax, accounting, and regulatory obligations; handle disputes and enforce terms.
4) Legal Bases & Consent
Legal bases: Contract performance, legitimate interests (e.g., service improvement, fraud prevention), legal obligation, and consent.
Marketing consent: You may withdraw consent for promotional communications at any time.
5) Marketing Communications
Opt-in: You may choose to receive promotions and updates.
Unsubscribe: Use the link in our emails or contact support.
Transactional messages: Order-related communications will continue as needed.
6) Sharing Your Information
We do not sell your data. We share only as necessary with:
Couriers/logistics: For delivery and reverse pickup.
Payment processors: For secure transaction handling.
IT/analytics/support providers: To operate, host, and improve the website.
Advisors/regulators/law enforcement: Where required by applicable law.
All service providers are expected to follow appropriate confidentiality and security measures.
7) Data Retention
Retention period: Kept as long as needed for purposes in this policy, to satisfy legal/tax requirements, resolve disputes, and enforce agreements. Periods vary by record type and law.
8) Data Security
Safeguards: HTTPS/TLS in transit, role-based access controls, least-privilege practices, periodic security reviews.
Your role: Keep account details confidential and notify us of suspected unauthorized use.
9) Your Rights
Access: Request a copy of your data.
Correction: Ask us to fix inaccurate information.
Deletion: Request erasure where legally permissible.
Restriction/objection: Limit or object to certain processing.
Withdraw consent: Stop marketing at any time.
Portability (where available): Request a copy in a portable format.
How to exercise rights: Contact us using the details below; we may verify your identity.
10) Children’s Privacy
Intended users: Parents/guardians purchasing for children.
Under 18: We do not knowingly collect data from minors. If you believe a minor has provided data, contact us for deletion where appropriate.
11) Cookies Control
Your choice: Manage, block, or delete cookies via browser settings. Disabling cookies may affect sign-in, cart, and checkout functionality.
12) International Transfers
Storage/processing: May occur on infrastructure used by our vetted providers. Where cross-border transfers occur, appropriate safeguards are applied as required by law.
13) Changes to This Policy
Updates: We may revise this policy periodically. The “Last Updated” date shows the latest version. Continued use after updates constitutes acceptance.
14) Contact & Grievance
Email: support@mummkid.com
Phone/WhatsApp: +91-XXXXXXXXXX
Grievance Officer:
Name: To be appointed
Email: support@mummkid.com
Phone: +91-XXXXXXXXXX
15) Governing Law
Applicable law: Laws of India, without prejudice to rights granted under relevant consumer and data-protection regulations.